Shipping Information

Why didn't my order qualify for FREE Shipping?

Each items ordered as well as the shipping address needs to be eligible for FREE Shipping. FREE Shipping page has more details in regards to what items and addresses are considered.

FREE SHIPPING

To take advantage of FREE Shipping:

  • Place no less than $25 of eligible merchandise within your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to just one U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping for your shipping speed. Your order will be delivered within 3-9 business days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

International Shipping

We gladly accepts orders from around the globe. Available product lines, shipping rates and charges will vary with regards to the delivery address on your order.

To see the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. For more information, visit our the vendors international shipping details page.

On shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling since they are extremely heavy (for instance, multi-volume sets) may not be shipped outside of the U.S. If it is the situation, it'll be noted within the product detail page.

Limitations

For products shipped internationally, please be aware that any maker warranty may not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings are probably not in destination country languages; the merchandise (and accompanying materials) might not be made in accordance with destination country standards, specifications, and labeling requirements; and also products may well not conform to destination country voltage as well as other electrical standards (requiring utilization of an adapter or converter if appropriate). You are responsible for assuring that your product can be lawfully imported into the destination country. When ordering the recipient will be the importer of record and will conform to all laws in the destination country.

Privacy

Your privacy is very important to us, and we recognize that you care about how information about the transaction can be used and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are controlled by opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, including titles, for our international carriers, and such information may be communicated through the carriers to customs authorities in an effort to facilitate customs clearance and satisfy local laws.

If the order is a gift, the package is designated "Gift," although the tariff of the item is still stated within the customs form.

Customs authorities require price of the present item to be stated on the package.

Shipping Charges and Times by Geographic Region

When orders shipped internationally get to the destination country, they could be subject to customs clearance procedures which may cause delays beyond original delivery estimates.

Suppliers could possibly have policies that are different from our conditions. For items you have purchased from a vendor, please see the applicable seller's policies for the other conditions and terms which could apply to your purchase of such items.

When you should Expect Your Order

Our estimated delivery date on your order relies how soon we are able to obtain and ship your items, your shipping address, and the shipping speed and options you choose. Items Requiring Special Handling

Some items, for instance bulky media items, large TVs, and certain perishable products require special handling and shipping methods (such as Expedited Chilled Shipping). You can get information about them along with their shipping requirements and costs from the sellers product shipping page.


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